Categories of data collected
To ensure the optimal functioning of our services, we process the following categories of information:
Identity and Contact Data During your registration or your exchanges with our support, we collect basic information such as your full name, your email address, and your phone number.
Verification and Compliance Data As part of our security and fraud prevention protocols, we may request identity documents to confirm your profile in accordance with operational requirements.
Technical Identifiers Our systems automatically record technical parameters during your connection, such as your IP address, browser type, operating system, and access logs. This data is crucial for access security and network stability.
Usage Analytics and Metadata We track your interactions with our dashboards and analytics tools to improve our services. Analyzing this metadata does not mean we hold custody of your financial assets.
Transaction Details If you use our paid services, we process the data necessary for billing, generally through secure, external payment providers.
Legal Bases for Processing
We process your data on solid legal grounds, including the necessity for contract execution, our legitimate interests (system security), compliance with legal obligations in Canada, and your explicit consent for specific uses.
Operational Data Usage
Crypthorne Maplevia uses your information for account management, authentication, technical support, and proactive security threat monitoring. Marketing communications are subject to an opt-in/opt-out model that you can manage directly in your profile settings.
Data retention and sharing
We do not sell any personal data. Your information is shared only with selected service providers who help us operate the platform (hosting, analytics tools, support). We retain your data only for the period strictly necessary for the described purposes or required by law. International transfers are governed by contractual clauses ensuring an equivalent level of protection.
Security measures
We deploy reasonable technical and organizational measures, such as encryption, to protect your data. Although we strive to ensure maximum security, no method of transmission over the Internet can guarantee absolute invulnerability.
Your rights
You have the right to access, rectify, erase, limit, and port your data. To exercise these rights, please contact our support. Identity verification will be required before any action to ensure the confidentiality of your account.
Updates
This policy may be modified to reflect our operational or regulatory changes. Significant changes will be notified on our platform.
Last updated: June 8, 2026